Terms and Conditions Use of the T89 Platform What You Need to Know

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "Member") and T89 ("Platform", "We", "T89") regarding your use of the website, services, and all content available on the t89 platform, accessible via our official domain.

These Terms apply to all visitors, registered users, and anyone who accesses or uses any part of the t89 platform. Continued use of the platform following any changes to these Terms constitutes acceptance of the latest updated version.

T89 reserves the right to amend, update, or replace these Terms at any time without prior notice, although we endeavour to inform players through the platform's communication channels. It is the player's responsibility to review the Terms periodically.

To register and use the t89 platform, you must meet the following eligibility requirements without exception:

• Must be at least 18 years of age at the time of registration. T89 takes this age requirement seriously and will conduct verification when necessary.
• Not a resident of any region or country that specifically prohibits online gambling under applicable local laws.
• Register under your own name and not on behalf of another person. Each individual is only permitted to hold one (1) active account.
• Not designated as an ineligible individual by T89 due to any prior breach of terms.
• Not currently enrolled in an active self-exclusion programme at any gambling platform.

Each player is fully responsible for the security and confidentiality of their account login credentials. T89 will not be liable for any losses arising from unauthorised access resulting from a player's failure to protect their account information.

• You are required to provide accurate, complete, and up-to-date information during registration. False or misleading information may result in account closure without a refund.
• Each player is permitted one account only. Duplicate accounts will be closed and balances may be forfeited.
• You must immediately notify the t89 support team if you suspect any unauthorised access to your account.
• The identity verification process (KYC) may be required before your first withdrawal or upon reaching certain thresholds. Requested documents must be submitted within the specified timeframe.

T89 employs end-to-end encryption and two-factor authentication (2FA) to protect player accounts. We recommend all players activate this additional security feature via their account settings.

T89 accepts a wide range of local payment methods suited for Malaysian users, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All deposits are processed in real time or within a very short timeframe.

• The minimum deposit is RM 20 for most payment methods. Maximum limits vary depending on the selected method and account verification level.
• T89 does not charge any processing fees on deposits. However, third-party payment providers may impose their own applicable charges beyond T89's control.
• Deposited funds must be used for gaming purposes only and may not be transferred to other players.
• T89 reserves the right to decline or hold suspicious deposits for anti-money laundering (AML) compliance purposes.

Players may submit a withdrawal request at any time via the Deposit/Withdrawal section of their account. T89 is committed to processing all valid withdrawal requests promptly and efficiently.

• The minimum withdrawal amount is RM 50. Requests below this limit will not be processed.
• The first withdrawal requires full identity verification (KYC) before approval. This is a standard security procedure to protect players.
• Standard processing times range from 15 minutes to 24 hours depending on the payment method and the current security review workload.
• Withdrawals are only processed to a bank account or e-wallet registered under the same name as the t89 account.
• T89 reserves the right to hold withdrawals for up to 5 business days for cases requiring additional compliance review.

All bonuses and promotions offered by t89 are subject to the specific terms stated alongside each offer. Players are advised to read the rollover requirements of each bonus carefully before accepting.

• The welcome bonus is only available to new players making their first deposit. Only one welcome bonus is permitted per player.
• The standard rollover requirement is between 10x and 30x depending on the bonus type. This means the bonus amount must be wagered the specified number of times before a withdrawal is permitted.
• Bonuses have a set validity period. Unused bonuses will expire automatically at the end of this period with no compensation.
• T89 reserves the right to void bonuses and associated wins if bonus abuse or fraudulent activity is suspected.
• Not all games contribute equally to the rollover requirement. Slot games typically contribute 100%, while table games may contribute less. Check the details of each promotion for full information.

All games on the t89 platform are operated using software that has been audited and certified for fairness. The random number generators (RNG) used have been certified by accredited independent international bodies.

• The outcome of every game is completely random and cannot be influenced by T89, the software provider, or any other party.
• In the event of a technical disruption during a game session, T89 will attempt to restore the game to the last recorded state in the system. If restoration is not possible, the affected bets will be voided and funds returned.
• The return-to-player (RTP) rate for each game is as set by the game provider and can be verified through the respective game information.
• T89 reserves the right to remove or replace any game at any time for technical, licensing, or operational reasons.

T89 maintains a zero-tolerance policy towards any form of fraud, manipulation, or platform abuse. The following activities are strictly prohibited and may result in account closure and legal action:

• Use of automation software, bots, scripts, or any technological tools to automate gameplay or exploit the system.
• Collusion between players to manipulate game outcomes, particularly in Live Casino games or poker games.
• Bonus abuse by registering multiple accounts or using false information to claim bonuses repeatedly.
• Money laundering or using the t89 platform for any illegal financial activity.
• Attempts to hack, compromise, or disrupt the security of the t89 platform's systems and infrastructure.
• Attempted arbitrage betting that is clearly intended to exploit odds discrepancies or system errors for unreasonable risk-free gains.

T89 takes player privacy very seriously. All personal data collected during registration and platform use is protected with 256-bit SSL encryption technology and stored on secure servers that comply with international standards.

• Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent.
• T89 may share data with regulatory authorities or law enforcement when required by law.
• You have the right to request a copy of the personal data we hold, request correction of inaccurate data, or request deletion of data subject to applicable legal obligations.

For more information on how we manage your data, please refer to Privacy Policy fully available on this website.

The t89 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure a smooth and uninterrupted service, T89 cannot guarantee that the platform will be entirely free from technical disruptions, errors, or external interference.

• T89 is not liable for losses arising from internet disruption, player device failure, or technical issues beyond our control.
• T89's maximum liability to any player under any circumstances is limited to the total amount deposited by that player in the 30 days preceding the claim.
• T89 assumes no liability for unrealised gains, indirect losses, or consequential damages.

Players may request account closure at any time by contacting the t89 support team. Closure requests will be processed within 3 business days, subject to the completion of all pending transactions.

• Any remaining balance in a voluntarily closed account will be refunded in full to the original payment method within 5 business days.
• T89 reserves the right to close an account without notice in the event of a terms violation, suspected fraud, or upon instruction from a regulatory authority.
• Players who have registered for a self-exclusion programme are not permitted to reopen their accounts during the designated period. Please visit Responsible Gaming for more details.

T89 takes every player complaint seriously and is committed to resolving them fairly and in a timely manner. The official procedure for submitting a complaint is as follows:

• Step 1: Contact the t89 customer support team via live chat on the platform. Please provide your account number, details of the complaint, and any supporting documents if available.
• Step 2: The support team will acknowledge receipt of your complaint within 24 hours and provide a reference number for tracking purposes.
• Step 3: T89 will investigate complaints and provide a full response within 5 business days for most cases.
• Step 4: If you are dissatisfied with T89's decision, the case may be referred to an independent mediation body appointed by the relevant regulatory authority.

T89 reserves the right to amend, update, or replace any provision of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the website unless otherwise stated.

We will endeavour to notify players of material changes via in-platform notifications or registered email. Continued use of the platform following any changes constitutes acceptance of the amended Terms.

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction in which T89 holds its licence. Any dispute that cannot be resolved through the internal complaints procedure will be referred to a court of competent jurisdiction in the relevant territory.